Emergency services

• Emergency number: 082 911
  
  All Medihelp members have access to Netcare 911’s 24-hour emergency services. Netcare 911’s medical professionals will be able to assist you in any medical emergency, by assessing the emergency and advising you on what to do and whether or not an ambulance is needed.
  

   

• Ambulance services: 082 911
  
  If you need an ambulance, please phone Netcare 911 on 082 911. The Netcare 911 consultant will assist you immediately and authorise the ambulance services.

   

• Visits to an emergency room
  
  Not all visits to an emergency unit qualify for benefits for emergency services. It is only when the patient’s condition necessitates his/her admission to hospital that the preceding visit to the emergency room is considered for emergency services benefits. If the patient is not admitted to hospital, the visit to the emergency room qualifies for normal consultation benefits.

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