Medihelp follows an individualised engagement approach, and by focusing on the needs and expectations of our clients we have created a culture where our clients’ needs are all-important and guide all our actions. We constantly measure our clients’ experiences and we use the results of these measurements to get better insight into how we can meet their expectations.
We believe that client satisfaction can be accomplished by ensuring employee satisfaction. Medihelp currently employs 575 highly trained – and satisfied – staff members who are skilled, well-equipped, and have a passion for excellence.
Medihelp is registered in terms of the Medical Schemes Act, No 131 of 1998. Medihelp is a legal entity with no shareholders or owner’s interest, and need not therefore have its BEE status verified.