| Description | Benefit |
GENERAL MEDICAL PRACTITIONERS, MEDICAL SPECIALISTS AND EMERGENCY UNITS- Treatment (medical and surgical services, anaesthesia as well as material and medicines used during the rendering of a service)
| 100% of the scheme tariff/
medicine price
Unlimited |
- Consultations and follow-up
| 100% of the scheme tariff/cost
R1,850 per single member
per year
R3,550 per family per year |
CLINICAL PSYCHOLOGISTS AND PSYCHIATRIC NURSES
Services rendered during and not during hospitalisation |
PHYSIOTHERAPISTS
Treatment and material |
| OCCUPATIONAL AND SPEECH THERAPY, DIETICIAN SERVICES, AUDIOMETRY, PODIATRY, MASSAGE, ORTHOPTIC, CHIROPRACTIC, HOMEOPATHIC, HERBAL AND NATUROPATHIC, OSTEOPATHIC AND BIOKINETIC SERVICES |
MEDICINE
Medicine dispensed by the Medihelp Preferred Pharmacy Network
- Acute medicine (including medicine dispensed at an emergency unit and self-medication, oral contraceptives, intra-uterine devices and homeopathic, herbal, naturopathic and osteopathic medicine)
| 80% of the medicine price
R2,800 per single member
per year
R5,300 per family per year |
- Authorised chronic medicine
| 80% of the medicine price
R2,720 per single member
per year
R4,240 per family per year |
- Authorised chronic PMB medicine
| 100% of the medicine price
Unlimited
Co-payments may apply |
OPTOMETRY
Benefits are subject to pre-authorisation by PPN and services should be obtained from a PPN provider
| Benefits are available per
24-month cycle per
beneficiary:
1 comprehensive
consultation, including
refraction test, tonometry
and visual fields test |
- Spectacles and contact lenses
Benefits are limited to either spectables or contact lenses:
- Frame and/or lens enhancements
| R700 |
- Lenses
One pair of standard high-quality clear lenses
| Clear single vision lenses or Clear Aquity bifocal lenses or Clear Aquity multifocal lenses |
| R1,510 |
DENTAL SERVICES
All benefits are subject to clinical protocols determined by Denis
| 100% of the Medihelp Dental Tariff
2 per beneficiary per year |
- Oral hygiene
Fluoride treatments for children only
| 100% of the Medihelp Dental Tariff
2 scale and polish
treatments per beneficiary
per year |
- Fillings
Treatment plan and X-rays may be required for multiple fillings
| 100% of the Medihelp Dental Tariff
1 filling per tooth per
365-day cycle |
- Tooth extractions and root canal treatment in the dentist’s chair
| 100% of the Medihelp Dental Tariff |
- Laughing gas (in the dentist’s chair)
| 100% of the Medihelp Dental Tariff |
- Dental procedures under conscious sedation in the dentist's chair (sedation cost)
Subject to pre-authorisation and protocols
| 100% of the Medihelp Dental Tariff
Extensive dental treatments only |
| 100% of the Medihelp Dental Tariff
1 set (upper and lower jaw)
per beneficiary in a 4-year cycle |
- Specialised dental services
All specialised dentistry should be pre-authorised
- Partial metal frame dentures
| 100% of the Medihelp Dental Tariff
2 partial frames (upper and
lower jaw) per beneficiary
in a 5-year cycle |
- Maxillofacial surgery and oral pathology
- Surgery in the dentist's chair
Benefits for temporomandibular joint (TMJ) therapy are limited to non-surgical interventions/treatments
| 100% of the Medihelp Dental Tariff |
| 100% of the Medihelp Dental Tariff
2 crowns per family per year,
once per tooth in a 5-year cycle |
| For member's account |
- Orthodontic treatment
Fixed braces – only one beneficiary per family may begin orthodontic treatment per calendar year
| 100% of the Medihelp Dental Tariff
R8,000 per beneficiary
younger than 18 years per
lifetime |
- Periodontal treatment
Subject to registration on the Perio Programme
Conservative, non-surgical therapy only | 100% of the Medihelp Dental Tariff |
| 100% of the Medihelp Dental Tariff |
| 1 per beneficiary in a 3-year cycle |
PATHOLOGY
Excluding services requested by naturopaths, herbalists and homeopaths | 100% of the scheme tariff
R1,900 per family per year |
| GENERAL RADIOLOGY | 100% of the scheme tariff
R1,900 per family per year |
MEDICAL, SURGICAL AND ORTHOPAEDIC APPLIANCES
Services rendered during and not during hospitalisation:
- Artificial eyes, speech and hearing aids
| 100% of the scheme tariff/cost
R5,350 per beneficiary per
3-year cycle |
- Artificial limbs and wheelchairs
| 100% of the scheme tariff/cost
R4,280 per beneficiary per
3-year cycle |
- Other appliances, including hyperbaric oxygen treatment
| 100% of the scheme tariff/cost
R410 per beneficiary per year |
- Stoma components and urine bags
| 100% of the scheme tariff/cost
Unlimited |
OXYGEN Subject to pre-authorisation | 100% of the scheme tariff/cost
20% co-payment in case of no pre-authorisation |