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Company profile

Medihelp Medical Scheme is one of the top five open medical schemes in South Africa. For the past 114 years, Medihelp has adapted successfully to an ever-changing healthcare industry and stayed ahead of the curve by making responsible decisions. The Scheme covers more than 200 000 lives and maintains excellence through a competitive product offering and individualised service and engagement to give members the peace of mind that their healthcare needs are in good hands.

A good investment in your health

A good investment in your health

  • Medihelp’s solvency level is consistently well above the industry requirement, with a 2018 solvency level of 28,65% and a healthy net growth in its member base.
  • With a consistent AA- rating from Global Credit Rating, Medihelp’s claims-payment ability is guaranteed.
  • Medihelp’s customer base continues to grow at an average age of 37 years, contributing to a healthy risk pool.

Award-winning service

Celebrating partner achievements

Medihelp emerged as winner in the medical schemes category during the 2019 FIA Intermediary Experience Awards held in August. This accolade acknowledges that the Scheme nurtures strong ties with intermediaries and that it has a high regard for the role of advisers in ensuring appropriate and responsible advice.

Apart from personal engagement focused on fostering the supportive relationship, Medihelp also provides advisers with the tools and resources to help them grow their business and offer the best in healthcare solutions for their clients. This includes a dedicated call centre and an online adviser e-service platform and app, both of which are integrated and specifically designed to ensure that there is a seamless and consistent delivery of applicable support.

Medihelp's Annual Report and AGM

Medihelp's Annual Report and AGM

Medihelp’s Annual General Meeting (AGM) took place on 20 June 2019, where we presented our 2018 Annual Report containing detailed information about the Scheme’s financial performance and strategic priorities for the future. Click below to view a pdf copy of the 2018 Annual Report, or view copies of our past annual reports.


Have you always wanted to work for an organisation that will embrace your creativity, input and the value you have to offer? Do you wish you had an employer that really knows you and offers great benefits? Do you want to be part of a trustworthy, reputable, well-established and financially stable company? Then Medihelp Medical Scheme is just the employer you’re looking for!

If you are interested to be part of the Medihelp team, please click here to apply for vacancies online.

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