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Partners

To bring you the very best, yet affordable, medical care, Medihelp has partnered with the best service providers and experts in the medical industry. To find out more about any of our partners, or to obtain more information about various aspects of their healthcare offering, please follow the links in the table below.

Dental Risk Company (DRC)
Dental Risk Company (DRC)

Dental Risk Company (DRC) specialises in offering effective dental managed care solutions and provides Medihelp’s dental benefits in partnership with more than 2 300 dentists across South Africa. Members may visit any dentist of their choice, but benefits are managed by DRC and granted in accordance with DRC protocols.

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Medihelp Preferred Pharmacy Network
Medihelp Preferred Pharmacy Network

Medihelp’s Preferred Pharmacy Network consists of more than
2 000 pharmacies who offer Medihelp members the most cost-effective professional fee structure for prescribed medicine. This means that members who visit network pharmacies will not have to pay any excess amounts for higher professional fees which non-network pharmacies charge to dispense medicine items.

ICON
ICON

ICON is the Independent Clinical Oncology Network to which more than 80% of the country’s oncologists belong. They provide the highest quality cancer care through a countrywide footprint of high-tech chemotherapy and radiotherapy facilities. ICON is Medihelp’s designated service provider for oncology treatment.

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Specialist Network
Specialist networks

Specialist networks (for Medihelp’s non-network range, Necesse and the Prime network range) effectively manage any PMB specialist care that our members may require, while reducing their out-of-pocket expenses. For members of our network options, a referral to a specialist is required by their network GP, and specific specialist networks also ensure streamlined care between the specialist and the network hospital, especially with regard to PMB services.

Netcare 911
Netcare 911

Netcare 911 is our partner in providing emergency medical transport services. Netcare 911’s Health-on-line service provides emergency and non-emergency telephonic advice by qualified nurses 24 hours a day.

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Lifesense and Dischem direct
LifeSense, Dis-Chem Direct and Medipost 

LifeSense is the managed healthcare partner for HIV/Aids-related services and post-exposure prophylaxis. Dis-Chem Direct and Medipost are the designated service providers (DSPs) for HIV/Aids medicine.

DBC
DBC

Medihelp’s back treatment programme is offered in cooperation with Document Based Care (DBC). Each programme is developed by an interdisciplinary medical team according to the individual’s clinical profile. The back treatment programme is also a prerequisite for spinal column surgery.

Preventative care
Preventive care

Clicks and Dis-Chem are Medihelp’s designated service providers for preventive care health assessment tests and for Necesse, the network GP is the designated service provider.

Dis-Chem Oncology and Medipost
Dis-Chem Oncology and Medipost

Members of the Prime network options must obtain their PMB chronic medicine from a designated service provider (DSP) to avoid deductibles. Dis-Chem Oncology and Medipost are the designated service providers for oncology PMB medicine.

MobileMeds and Medipost
MobileMeds and Medipost

Members of the Prime network options must obtain their PMB chronic medicine from a designated service provider (DSP) to avoid deductibles. MobileMeds is the designated service provider for the ordering of authorised monthly chronic medicine. Delivery is handled by Medipost and medicine must be collected from the DSP (a MediLogistics network doctor).

PPN
PPN

The Preferred Provider Negotiators (PPN) provide Medihelp’s optical benefits in partnership with more than 2 300 optometrists across South Africa. Medihelp members may visit any optometrist and benefits are paid according to PPN tariffs.

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ICPs
ICPS

Improved Clinical Pathway Services (ICPS) provides non-PMB hip and knee replacement services for qualifying patients on the Elite benefit option.

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