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Medihelp’s Member Zone
The Member Zone is an online self-service portal that gives you access to your Medihelp profile, claims, benefits and more, 24 hours a day, seven days a week. On the Member Zone, you can:
- view and share your digital membership card with healthcare providers,
- view a breakdown of services covered by your plan,
- request pre-authorisation,
- view available benefits,
- register or deregister a dependant,
- locate a network provider,
- view your monthly contributions, and
- submit and track claims.