About us

If you are looking for a medical aid that is large and experienced enough to trust, yet small enough to be accessible to its members, then Medihelp Medical Aid is the healthcare solution for you.

We are a sustainable and steadfast medical aid

As a self-administered medical aid, Medihelp’s only purpose is to care for members and provide access to cover to help them meet their healthcare needs. Our doors are open to all South Africans. Whether you are a student, newly employed and looking to join a medical aid for the first time, self-employed and seeking reliable healthcare cover for your employees, or providing for a family with growing needs, we have a plan for every life stage.

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Medihelp has been serving the interests of members for the past 118 years. With more than 210 000 members who trust us, we remain one of the top five choices of medical aids in the industry. This is because we can adapt to changing needs and evolve our service delivery by adopting the latest technology.

We understand the South African healthcare landscape and are confident in our ability to do what is required to shape Medihelp into an organisation that has a sustainable future for generations of members and employees to come.

As a self-administered scheme, Medihelp is owned by its members and handles administrative duties such as processing and paying claims, pre-authorisation, and communication with members in-house. You can therefore be assured of top-quality service by our dedicated Medihelp employees.

To ensure that we remain your healthcare partner for life, we’ve structured all Medihelp plans to provide solid cover for what is essential to preserve and protect your health. There are 11 plans available in our product range and we differentiate per plan on how cover is provided for medical expenses incurred out of hospital.

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