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connect with medihelp

Use one of Medihelp's online platforms to view and manage your medical aid details.

A smartphone app

If you have a smartphone, why not download Medihelp’s app? This way, you can ensure that you always have an updated e-membership card with you, wherever you are. It also allows you to submit claims using the phone’s camera, and offers various other services such as locating network providers. 

 It is available on the IStore, PlayStore as well as the Windows store.

Medihelp member app

What you will be able to do:

  • E-membership card that you can email or send via Bluetooth to your Healthcare provider.

  • Take a photo of your claim with your phone’s camera and submit it in a few easy steps.

  • See your benefits, what you have claimed and what benefits are available.

  • Members of the Dimension Prime 2 (non-network and network) and Unify options can check their most recent savings account balances.

  • Locate your nearest network doctor, specialist, hospital or preferred pharmacy with the integrated map function, or download directions.

  • Access HealthPrint, Medihelp's wellness programme

     IStore Medihelp Medical Scheme     Playstore Medihelp Medical Scheme     Windows Medihelp Medical Scheme

A secured website

Medihelp’s secured website for members is available 24 hours a day, seven days a week and gives you access to your own secured information through a personal identification number (PIN).

Medihelp member secured site

What you will be able to do:

  • Pre-authorise certain in-hospital procedures immediately, or apply for others.

  • Track your benefit usage and see what funds you have available.

  • Make sure we have your latest personal and contact details on file by verifying and correcting these details here.

  • Search for claims, see how these were paid, or submit a new claim.

  • Update your contact details.

  • Download useful Medihelp forms.

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