Core benefits
Chronic illness/PMB
- 100% of the cost for 270 PMB and 26 chronic conditions (DSPs, specialist network, protocols and pre-authorisation apply)
- Unlimited cover for trauma that necessitates hospitalisation
Emergency transport
Netcare 911
In country of residence
RSA, Lesotho, Swaziland, Mozambique, Namibia & Botswana – unlimited
Outside country of residence
Transport by road R2 050 and
by air R13 700 per case
Hospitalisation
100% of the MT
Any hospital
Specialised radiology
In and out of hospital
- MRI and CT imaging
100% of the MT – unlimited (see deductibles) - Angiography
100% of the MT – unlimited
Psychiatric treatment
R24 400 per beneficiary per year (maximum R33 500 per family per year)
Oncology
In and out of hospital
- PMB – 100% of the MT
- Non-PMB – R231 800 per family per year
Confinement (childbirth)
- In hospital – 100% of the MT
- Home delivery – R13 000 per event
Organ transplants
100% of the cost
Cornea implants – R28 800 per implant
Other core benefits
Renal dialysis, oxygen, prostatectomy, hospice, sub-acute care and private nursing services as an alternative to hospitalisation
Post-hospital care
R1 800 per member and R2 500 per family per year for speech therapy, occupational therapy and physiotherapy for up to 30 days after discharge
Prostheses benefits
- Health-essential functional prosthesis: R61 900
- Hip, knee and shoulder replacements (non-PMB):
- Acute injuries where replacement is the only treatment option –
Hospitalisation: 100% of the MT
Prosthesis: Health-essential functional prosthesis benefit applies (wear and tear: no benefits)
- Acute injuries where replacement is the only treatment option –
- Intra-ocular lenses – R4 150 per lens, 2 lenses per beneficiary per year, health essential functional prosthesis benefit applies
- Hip, knee and shoulder replacements (non-PMB):
- EVARS prosthesis – R130 600
- Vascular/cardiac prosthesis – R55 900
- Prosthesis with reconstructive or restorative surgery (in and out of hospital) – R9 600 per family per year
Added insured benefits
Routine screening and immunisation
- A combo test (blood glucose, cholesterol, BMI & blood pressure measurement)/individual blood glucose or cholesterol test
- HIV testing
- A tetanus vaccine
- A flu vaccination
- A pap smear (per 3-year cycle)
Supporting wellness
- One dietician consultation per registered HealthPrint member if a BMI test result indicates a BMI higher than 30
- Back treatment at a Document Based Care facility
- Chronic Care programme
HealthPrint
Medihelp members get free access to this online health and wellness programme designed to add value based on their health profile through programmes such as a pregnancy and baby programme and discounts at selected partners
Day-to-day benefits
Day-to-day benefits
25% savings account
- Credit facility equalling 12 months’ savings contributions is available at the beginning of each financial year
- Unclaimed savings funds will accumulate interest and be added to your available savings for the next year
- Flexible payment option to include or exclude in-hospital co-payments and shortfalls
Optometry
Savings account
Medicine
PMB chronic medicine
100% of the MHRP
Dentistry
DRC network applies
- Conservative and specialised dental services – savings account
- 100% of the MT for dental procedures under conscious sedation in the dentist’s chair (sedation cost) for the removal of impacted teeth only (3rd molars)
Dentist’s account – item codes apply
Child care benefit
R1 000 per family per year
A special benefit for GP consultations for children 2 to <12 years old is activated after depletion of the savings account
External prostheses and medical appliances
In and out of hospital
- Savings account
- Hyperbaric oxygen treatment in hospital – R630 per family per year
Additional information
Deductibles
Visiting network service providers, following the correct pre-authorisation process and negotiating tariffs with your doctor are just some of the ways you can manage or reduce out-of-pocket medical expenses.
Procedure-specific deductibles
(Payable by the member)
- Spinal column surgery – R10 400 per admission
- Endoscopic procedures – gastroscopy, colonoscopy, arthroscopy and sigmoidoscopy
In a day clinic – R2 750, in hospital – R3 850 - Specialised radiology – R1 650 per examination
- Dental procedures under general anaesthesia during hospitalisation
Removal of impacted teeth (3rd molars, item codes apply on dentist’s account) and extensive dental treatment for children < 5 years (dentist’s account payable from savings account) – R3 300 per admission
Pre-authorisation is important
The following services and procedures are paid at 100% of the Medihelp tariff or benefit amount if pre-authorised:
- All planned hospital admissions (protocols and case management apply)
- Oxygen for out-of-hospital use (protocols and case management apply)
- Dental procedures under conscious sedation (sedation cost) in the dentist’s chair (managed care protocols apply)
- Midwife and private nursing services
Should these services not be pre-authorised, an 80% benefit will apply or in case of midwife and private nursing services, it will be paid from the savings account.
Emergency transport services (Netcare 911)
In and outside the country of residence (air and road transport) should be pre-authorised to qualify for the applicable benefit. If not pre-authorised, 50% of the benefit applies except in the case of emergency medical conditions.
Oncology
Subject to pre-authorisation and registration on the Medihelp Oncology Programme, use of the designated service provider and treatment protocols to avoid deductibles. The Medihelp Oncology Reference Price applies to oncology medicine.
Important:
This is only a summary of the available benefits. Please consult the registered Medihelp Rules for more information and details of services that are excluded from benefits. In case of a dispute, the Rules of Medihelp will apply (subject to approval by the Council for Medical Schemes).
- Certain added insured benefits are not available if you have been registered for a PMB condition as the treatment is no longer considered as preventive care and may be linked to a specific age/gender/item code. Benefits are paid at 100% of the MT.
- Doctors’ consultations are paid from available day-to-day benefits.
- Subject to pre-authorisation and/or protocols.
Abbreviation:
AOL-Overall annual limit | BMI-Body mass index | CDL-Chronic Diseases List | CT-Computerised tomography | DRC-Dental Risk Company | DSP-Designated service provider | EMS-Emergency medical services | EVARS-Endovascular aortic replacement surgery | GP-General practitioner | MHRP-Medihelp Reference Price | MRI-Magnetic resonance imaging | MT-Medihelp tariff paid by Medihelp for benefits which can include a contracted tariff or the single exit price | PMB-Prescribed minimum benefits
